E-Commerce product information

Welcome to HP Customer Support – HP Scanners

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Save your personal devices and preferences

Managing contracts and warranties for your business

Submitting and managing support cases

© Copyright 2018 HP Development Company, L.P.

© Copyright 2018 HP Development Company, L.P.

Welcome to HP Customer Support – HP Scanners

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HP can identify most HP products and recommend possible solutions.

How does HP install software and gather data?

© Copyright 2018 HP Development Company, L.P.

Information regarding recent vulnerabilities

HP is aware of the recent class of vulnerabilities referred to as speculative execution side-channel attacks.HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available.

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Identify your product to get troubleshooting articles, drivers and more

Already have an HP account? Select from the products you own.Sign in

, which product would you like to contact HP about?

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HP can only identify: printers, notebooks, tablets, mobile, desktops, monitors, scanners, and calculators.

How does HP use product data collected with this service?

Enter your HP product name, product number or serial number

Enter your serial number, HP product name, or product number

D4H21A, LaserJet Pro P1102w, Envy 15 k110tx, HU265BM18V

The Serial Number (s/n) is a ten-digit alpha-numeric number that is unique to your product.

Typically, HP stops supporting most products after 10 years. To find out if your product is no longer supported, please check the list of retired products.See the list

LaserJet Pro P1102 paper jam, EliteBook 840 G3 bios update

Ensure correct spelling and spacing –

laserjet pro p1102, DeskJet 2130

For HP products, enter a serial number or product number. –

For Samsung Print products, enter the M/C or Model Code found on the product label. –

Include keywords along with product name. Examples: LaserJet Pro P1102 paper jam, EliteBook 840 G3 bios update

Need help finding your product name, number or serial number?

© Copyright 2018 HP Development Company, L.P.

Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.