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HP Printers – USB Printer Setup (Windows

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HP Printers – USB Printer Setup (Windows)

This document is for HP printers and Windows computers.

Set up your HP printer for a USB cable connectionto a Windows computer. To get the most supported features from a USB connected printer, install the full feature HP driver.

If you are looking for the printer software and driver, go (printers released in 2013 and later) orHP Customer Support – Software and Driver Downloads.

Check requirements and delete any previous installed printer versions from Windows to prepare for the USB connection setup and driver installation.

Confirm the following requirements and items before you begin:

The printer is turned on and in a ready state.

Obtain a USB cable less than 3 m (9 ft 10 in) in length.

There is an available USB port on your computer: If you connect through a USB hub or docking station, the printer might not receive enough power to properly operate.

If you connected the USB cable to the computer before installing the HP driver, continue with these steps to remove the printer from the installed devices to help ensure a successful setup. Otherwise skip to the next step to install the driver.

Disconnect the printer USB cable from the computer. Do not reconnect the cable until prompted during the driver installation step.

control panel setting in the results.

Right-click the icon for your printer model, and then click

. If multiple icons exist for the printer, remove them all.

: Remove the printer from Devices and Printers

Close the Devices and Printers window, and then continue to the next step.

Download and install the best available print driver to complete the USB connection.

Go to123.hp.com, enter your printer model, and then follow the onscreen instructions to download your driver. Depending on your printer model, the guided driver installation app

If a driver or HP Easy Start downloads

, follow the on-screen instructions to open the download file to start the setup. When prompted to choose a connection type, select

. You do not need to complete the remaining steps in this section if the setup is successful.

If the download fails or your printer is not listed on 123.hp.com

, continue with these steps to install a driver from the HP website.

Go toHP Customer Support – Software and Driver Downloads, enter your printer model, if prompted, and then confirm the operating system version is correct.

Driver-Product Installation Software

next to the full feature driver, and then follow the on-screen instructions to use the guided

to save and run the driver file from your computer.

Installing Your Printer Driver Using the Windows Built-in Solution

displays instead of a download button, click

for steps to install the print driver through Windows.

When prompted by the installer to choose a printer connection option, select

to continue with and complete the setup.

Try to print, scan, or fax, depending on your printer functionality.

View this video in full screen on YouTube.

Review this list of frequently asked questions about USB printer setup and installing Windows printer drivers and software.

What if my printer is not found or connected during USB setup?

Try these tips and procedures to help troubleshoot and avoid USB connectivity issues.

Restart the printer and the computer

: Restarting the computer and the printer can clear possible error conditions.

: Disconnect and reconnect the USB cable from the printer and the computer.

: Connect the cable to a different USB port on the computer.

Disconnect from a USB hub or docking station

: If you are using a USB hub or docking station, try connecting the cable directly to the computer.

: Use a different USB cable. HP supports USB cables less than 3 m (9 ft 10 in) in length.

: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Disconnect any other USB devices that are not in use.

Be sure that the printer is connected to a 2.0 USB port in the computer.

What happens if I connect the USB cable without installing the HP driver?

If you connect the printer USB cable to the computer instead of setting up the connection with the HP driver, in most cases Windows automatically detects the printer and installs a built-in driver for basic functionality. A

If you can print, the driver installed successfully. If the print job fails, go toInstalling and Using the Windows Built-in Print Driverfor additional information on installing and using this driver, and to troubleshoot setup issues.

Can I install with the disc that shipped with the printer?

Yes, but the driver might not be current or compatible with newer operating systems. The disc installs the driver version that originally came with the printer.

Confirm the disc has drivers supported in your operating system, especially if you upgraded your computer. Otherwise, the installation might fail.

What are the different driver types on HP Software and Driver Downloads?

More than one driver type might be available for your printer onHP Software and Driver Downloads. Read this guide to help decide which driver to download.

Depending on your printer and operating system version, a downloadable driver might not be available on HP downloads. If

Installing Your Printer Driver Using the Windows Built-in Solution

Driver-Product Installation Software

for steps to install drivers provided through Windows.

Full feature or full solution driver

Install the full feature/solution driver when available to get the most of all supported printer features.

Provides a guided installation, including steps to connect the printer to the local network or directly to the computer.

Includes printer management software to change print, scan, and copy settings, if supported, along with printer maintenance, troubleshooting, and software update tools.

Choose a custom installation to select the specific software to install.

Driver-only solution for basic printer functionality.

Provides a limited set print and scan functions, including support for Windows and some third party scan apps.

The smaller file size is faster to download and install than the full feature driver, and can be used on PCs that do not meet the minimum system requirements to install the full feature driver.

Automatically installs the printer driver and the USB port.

Provides basic printer functionality.

Processes the print job on the host computer, rather than in the printer formatter.

Takes advantage of the computer memory and processing power to complete print jobs.

Adobes PostScript software interfaces with your printer to produce sharp graphics and to handle multiple printing fonts.

Provides basic printer functionality for a range of HP printers without downloading separate drivers for every utilized printer.

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